Greyhound vs Megabus

Apr 23, 2018

Greyhound vs Megabus

I get asked tons of questions of riding Megabus & Greyhound and which one is better. I've ridden both and I'd say I'm pretty experienced with both buses. Please note my preference may be different from your preference but I this post is to give you the pros & cons of both and you can take that information yourself and figure out which one is best. 

I ride the bus transit quite often to Dallas because although I like driving I don't like long distance driving because it's draining and I easily fall asleep because I get bored sitting for long periods of time. I could fly but I've never flown anywhere in my life. I'm still trying to get over my fear and I just feel flying is just so much hassle when it comes to TSA and how you have to pack everything. So I always opt for the bus when traveling. I'm sure eventually I will have to fly but until then I'll stay on the bus. 

Being that I have used both travel sources there are slight differences that may help you decide which you want to go with. 

The price can fluctuate and at times Megabus pricing can match greyhoud prices but if you book 2 weeks in advanced or further the perks of Megabus is that you can get your tickets starting at $1. It depends on what date you purchase, the day of the week and the time. But for the most part Greyhound has always been higher in price. So here is just an example. 



I always choose Economy and try to leave around 7am-8am in the morning to assure that I make it to my destination early. Some things you should know about Greyhound tickets is there are different ticket options. 

    So although the economy extra and flexible are higher in price they have their perks. The Flexibility has the most flexibility because let's be real things can happen and you may need that flexibility to make changes. 

    Also keep this in mind that Greyhound has a $5 service fee. 


Megabus has a $2.50 service fee 

With Megabus like Greyhound you can researve your seats. Megabus has a double decker so you can reserve your seats upstairs and downstairs. I've never purchased anything other than an Economy on Greyhound but I have seen that people that are handicap or have children have priority to get on the Greyhound bus ahead I don't know if there are any other perks to that like having the ability to have the two seats for yourself. But since Megabus rolled in the reserved seats I have tried them a few times andI always reserved my seat at the table. The only time the reserved seat at the table would be beneficial is if no one is sitting across from you. It's very compact and personally feel its a waste of money. So next time I won't reserve my seat because if you're sitting next to the wrong person you are SCREWED! But as you can see when it comes to price MEGABUS WINS when it comes to price even with the reserved seat. 

Customer Service
Customer Service in all the years I've ridden both bus from the drivers to the have been relatively good. No major bad experience. I did have one experience this year where the Greyhound bus stopped on us on our way back from Dallas to Houston because it was an old bus that they shouldn't have even put out there. And it took a while for the management to make a decision if they were going to send a bus or have us taxi'd in. The driver was very kind and patient and handled everything professionally. She was very apologetic although it wasn't her fault. I blame the corporate on this one. I didn't like the way management handled everything. They were very slowful. And guess what? She had to stay on the bus and couldn't leave. It was late at night which I thought was irresponsible of Greyhound to put their employees in danger like that. And the traffic was HORRIBLE! Good thing we were in Houston and not on the outskirts. Other than that I haven't had any major issues. I've never experienced anyone getting left behind unless they didn't follow the requirements 

Through both Greyhound and Megabus, you are allowed one carry-on and one piece of luggage to be stored under the bus. Additional luggage is allowed, but only for an additional fee. Greyhound is much more controlling of their luggage. With Megabus, they don't have a system where they can weigh your luggage. You hand it in, they take it and you keep it moving. I've also had more than one carry on on the bus both Megabus & Greyhound. So you have a bit more leniency with Megabus.

Bus Quality
I think I've been in a new Greyhound once. The rest have been old which makes no sense to me. Update the buses PLEASE! Megabus is of course newer than Greyhound so that's a perk. Both Greyhound and Megabus both have WIFI but they both suck! None of them work and Megabus you have to download their app just to use the wifi. Which makes no logical sense. And they say you have to turn their wifi off to download their app to use their wifi. But if you don't have wifi how would you download their app??? Huh? Legroom is different. it's worse when people try to recline their seat which shouldn't be an option with the amount of space we have. The Megabus restrooms and the overall bus to me is cleaner than the Greyhound bus. I've never used the greyhound bus restroom but have been in it just to see it. I'd suggest if you do decide to use the stalls bring hand sanitizer and lysol to sanitize everything because there are some dirty people. Also the Megabus doesn't have storage for the carry-ons on the bus. Greyhound has it so that can be beneficial for someone. I personally never liked putting my items over my head. I like having access to it instantly. Mega bus does have outlets that you can charge your electronics on. I've experienced many times on the Greyhound where they didn't have outlets, or if they had outlets it was not in every section of the bus or the outlets just don't work. So I've always prepared myself bringing a external charger.

Ride Quality
In the past I felt the quality of riders in the greyhound was different than the riders on Megabus. And it was at one point where the riders on Megabus were better than the riders on Greyhound but now I'd say its both equal. Many times you will have loud riders even after the bus driver announcing don't play loud music, don't talk loud on the phone be respectful and people still do it. Then you have the screaming babies.  So I always bring my  ear phones and lavendar because I have had to tell people to quiet down before. (KANYE SHRUG) But I don't want to be that one doing that all the time. 

It vary's city to city which you would have to do that research on your own. I know for a fact that all greyhounds have a station which is the perk because you're protected from the elements and you have a place to sit. But the areas in Houston & Dallas is sketchy. And surrounded by homeless people in the area. has it's perks if you don't like standing outside. Houston Greyhound is larger than Dallas greyhound and another perk is Greyhound has a eating area, with vending machines and an atm. Megabus on Pierce street a couple of years ago got a little trailer building that has restrooms which is great but unfortunately we still have to stand outside which I don't have much of an issue with until its cold or raining. I think with all the money Megabus have they should have something similar to a carport. Maybe a walk-way cover. That would be great. But still I'd take Megabus over Greyhound because greyhound literally stinks. 

The difference between Megabus & Greyhound Itinerary is the speed. Megabus is a straight trip. So if you are a person that like to get from point A to point B with no stops than Megabus is it. Greyhound you will have about 1-2 stops depending on what time slot you select which means more time on the bus which I don't like when I'm surrounded by strangers. Now I've had one moment when a megabus driver decided to make a stop. It's basically up to them because sometimes they have to make a stop because you have to think about it this way they are driving back and forth and don't get breaks the way we think they would. But those moments are very rare. So I always choose the express ride on Megabus because it's the quickest ride. 

My Verdict
Both Megabus and Greyhound are similar in many ways. I personally enjoy the megabus far better and also know that you can get tickets starting at $1 which is a perk for me. I do suggest that you visit  each website to weight the options yourself and maybe give both a try just to see which one you prefer because honestly you will never know until you ride it yourself.  

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